This Privacy Policy applies to Guangzhou Heang Technology Co., Ltd, and is intended to clearly explain to users worldwide (hereinafter referred to as "you") how we handle your personal information in the course of our game operations and to ensure that your privacy is properly protected during the use of the game.
This Privacy Policy covers the operation of the Game in multiple countries and regions, regardless of the device (including but not limited to mobile phones, tablets, computers, etc.) through which you access and use the game, is subject to this policy.
In accordance with the principles of legality, legitimacy, necessity and good faith, we only collect the information necessary to achieve the functions of the product/service for clear and reasonable processing purposes. When we provide the following functions and services, we may process the following information about you.
If you do not provide the relevant information, you may not be able to register as our user or enjoy certain products/services provided by us, or may not be able to achieve the results intended to be achieved by using the relevant services.
· User registration and login information
When you create a game account, we may collect your account identifier, nickname and other information.
· Gameplay related information
As you play the game, we collect a variety of in-game data, including but not limited to game level progress, scores, achievements unlocked, game items used, etc. This information helps us understand your gaming habits and preferences and provide you with a better gaming experience.
· Payment information (if it involves in-game purchases)
If you make a purchase in the game, we will work with legitimate international payment service providers to collect the necessary payment information, including payment method (such as international credit card information, international third-party payment account number, etc.), payment amount, purchase time, order information, etc. We take strict security measures to protect your payment information and prevent disclosure or misuse during the payment process.
· Game service provision and personalized experience
We use the collected information to provide you with normal game services, including loading game content, saving game progress, recommending appropriate levels and challenges according to your game level, etc., to ensure your smooth experience during the game.
Based on your gameplay information and preferences, we can customize your experience for you, such as recommending new game modes, specific game characters or items that suit your interests. At the same time, we may use this information to show you personalized advertisements within the game (subject to the relevant advertising privacy regulations), but these advertisements do not unduly interfere with your gaming experience.
· Game improvement and market analysis
By analyzing your game behavior data, we continually improve game design and functionality. This includes optimizing the game's difficulty balance, fixing game bugs, and improving the game's interface and user interaction design to improve the overall quality and fun of the game.
We use user information for market analysis to understand the acceptance of games and preferences of users in different countries and regions, so as to better carry out global game promotion and operational strategy adjustment.
· Security and compliance assurance
Device and network information is used to monitor and prevent abnormal activities in the game, such as illegal intrusion, cheating, malicious attacks, etc., to ensure the fairness and security of the game. We use this information to ensure that the games comply with the laws and regulations of different countries and regions, including, but not limited to, preventing the addiction of minors (based on local age restrictions), and complying with international cybersecurity standards.
· International third-party service providers
In order to implement the features and services of the Game, we may share some of your information with multiple international third-party service providers, including, but not limited to, payment processing companies, advertising networks, data analytics companies, cloud service providers, etc. When sharing information, we sign strict confidentiality agreements and data processing agreements with these third parties, requiring them to comply with international data protection principles and local laws and regulations, and only use your information to the extent necessary to provide services.
· Partners related to game operation
We may share your information with other international partners who are involved in the development, operation, promotion and other aspects of the game. In this case, the information is shared in order to better coordinate game-related businesses, but again is subject to strict confidentiality measures and agreements to ensure the security of your information.
· Transmission encryption
Encryption is performed during transmission. Whether it is the account password information transmitted when the user logs in to the game, the operation data in the game, or the sensitive information involving payment, it is encrypted. This is like putting on a strong layer of armor for the data, preventing malicious third parties such as hackers from intercepting and stealing it as it travels from the user's device to the game's servers over the Internet.
Our website uses Cookies and similar technologies to enhance your browsing experience. Cookies help us:
· Remember your preferences and login information;
· Analyze website traffic and performance;
· Provide more relevant content and personalized services.
You can manage or disable Cookies through your browser Settings, but some capabilities may be limited. Please see our complete Privacy Policy for more information.
· Storage location and security measures
We store your information using secure servers and data centers located in multiple countries and regions, which are equipped with advanced security technologies such as firewalls, intrusion detection systems, encrypted storage, etc., to protect your information from unauthorized access, disclosure, or tampering. According to the type and use of data, we choose a reasonable storage location, and ensure that the storage behavior complies with local laws and regulations.
· Storage period
We will only store your information for 3-5 years for the purposes described in this Privacy Policy. Information that is no longer needed will be deleted or anonymized in accordance with secure deletion procedures. The determination of the storage period takes into account a variety of factors, including the needs of the game's operations, the requirements of laws and regulations, and the reasonable expectations of users.
· Right to know and transparency
You have the right to know how we collect, use, share and store your personal information, and this Privacy Policy provides you with detailed instructions. We strive to ensure transparency in the processing of information so that you have a clear idea of how your data is being processed.
· Right of access, correction and deletion
You can request access to your game-related personal information and ask us to correct it if you find it incorrect or inaccurate. Under the premise of complying with laws and regulations and game operation regulations, you also have the right to request the deletion of your personal information. You can make such requests through the in-game customer service function (we provide multilingual customer service support for the convenience of our global users) or through other international contact information we specify.
· Limit the right to process and object
In certain circumstances, you have the right to ask us to restrict the processing of your personal information if you question the accuracy of the information or have a reasonable objection to the way we use your information. We will evaluate and process your request according to the specific circumstances and the requirements of laws and regulations.
Minors in the process of using the game, because their minds are not mature, the protection of personal privacy and information security awareness is relatively weak. Therefore, we attach great importance to the protection of minors' privacy and are committed to creating a safe and healthy gaming environment for them to ensure that their personal information is not improperly collected, used or disclosed.
At the same time, our services are not intended for children under the age of 13, and we do not actively seek to collect personal information from these individuals. We are committed to protecting children's privacy and take this responsibility seriously.
If we become aware that we have inadvertently collected or received personal information from a child under the age of 13 without appropriate parental consent, we will take immediate steps to remove that information from our records. This includes deleting any data that may have been collected and ensuring that it is not retained or used in any way.
This policy is subject to change. We will post any changes we make to this policy on this page. However, we will not reduce your rights under this Policy without your express consent.
Please read the revised policy carefully. If your consent is required according to laws and regulations, we will obtain your consent. If you do not agree to the changed policy, or have objections to the modified or updated content of this policy, you can choose to stop using or cancel the account. However, please note that your actions and activities before you cancel your account and stop using the Service are still subject to this policy.
For significant changes, we will prominently notify or send you an email or otherwise notify you of changes made to this Policy.
Significant and material changes include the following:
(1) Our service model has changed significantly, resulting in significant changes in the purpose of processing personal information, the type of personal information processed, and the way personal information is used;
(2) Significant changes in your rights to participate in the processing of personal information and the way in which they are exercised.
If you have any questions, please contact us at [email protected].
Alternatively, you can email your inquiry to the following address: 253-44, Floor A2, No. 20, Sanlian Road, Huangcun, Tianhe District, Guangzhou .